About Doctor Anywhere
At Doctor Anywhere, we are guided by the core belief that healthcare should be simple, accessible and efficient for everyone. Since our launch in 2017, we've been disrupting the healthcare industry by developing innovative solutions to bridge gaps in the healthcare ecosystem. Our services integrate both digital and offline platforms to empower users to take charge of their health. Headquartered in Singapore, we have regional offices in Malaysia, Thailand, Philippines, Vietnam, and India, serving more than one million (and growing) users across Asia.
The role we are hiring for
We are seeking an Administrative Assistant who assists the team to handle all administrative matters. You will have great organizational skills and be responsible in getting the tasks done.
The ideal candidate will have a mindset of continuous improvement and change and will demonstrate curiosity, collaboration and the ability to deal with ambiguity especially in a start-up environment.
A summary of the key responsibilities and requirements are as follows:
Key Responsibilities
- Perform various administrative and clerical tasks
- Attend to email enquiries
- Perform general clerical duties including photocopy, filing and scan supporting documents inclusive but not limited to batching of claims, downloading claims data, etc
- Perform accurate data entry and checking of member details
- Prompt acknowledgments of claims being triggered to the customers
- Timely and accurate registration of all the relevant benefits under the policies entitled for claim
- Authenticating claims documents with clinics/hospitals
- Provide administrative support on managing incoming and outgoing correspondence and cheques.
- Mailing out of documents via courier, airway, registered mail and registered airmail. Maintain and log all outgoing documents.
- Support the team in administrative and operational duties and ad-hoc duties as assigned.
Key Requirements
- Diploma/Degree in relevant discipline
- Minimum 2 years experience preferably in insurance industry
- Proficient in MS Office, Excel in particular (V-lookup, Conditional Formatting, Pivot Table, etc)
- Meticulous, reliable and customer-friendly
$ads={1}