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Job Description
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Drive and support initiatives on core & non-core ancillary products and services across AirAsia groups such as baggage, seats, insurance and other ancillary products and services.
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Support and guide AOC Ancillary teams in terms of overall Ancillary business
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To support the creation of additional touch points for sales on Ancillary related products.
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Handle, manage and track the progress of special projects related to which requires support from internal and external teams and ensure that the initiatives are seamlessly executed throughout AirAsia Group.
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Identify ideas, and new ancillary revenue sources and define a suitable strategy for AirAsia to implement them.
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Develop and follow-through on a comprehensive road-map and project tracker by prioritizing the project pipeline.
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Propose solutions to improve sales performance on sales channels such as AA.com, mobile, check-in counters, kiosks, live chat and other applicable channels.
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To support activities involving approving ancillary-related invoices and commissions.
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Role as a key driver for commercial product executions across AirAsia Group.
Requirements
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Bachelor’s degree (or equivalent) in operations management, business administration, or related field.
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Proven work experience as Operations Manager or similar role
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Knowledge of organizational effectiveness and operations management
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Experience budgeting and forecasting
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Excellent communication skills. Making sure that communication is working well between all the different departments
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Familiarity with business and financial principles
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Excellent presentation skills, delivering results and ideas to different stakeholders in the business, including senior management and other members of staffs
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Good problem-solving skills. Able to think outside of the box and come up with quick solutions to problems.
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Able to keep one eye on the competition, staying up-to-date where necessary
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
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